Case Study

St Helens & Knowsley Teaching Hospitals NHS Trust

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St Helens & Knowsley Teaching Hospitals NHS Trust started a project in 2009 to remove paper medical files to guarantee notes availability, improve the quality of patient care and - of course - save money. Its IT resource - called St Helens Health Informatics Service (HIS) - created its own in-house scanning bureau along with CCube Solutions' EDMS. The results are impressive:

• First Trust in the UK to stop using paper medical files in clinical practice.
• £1.4 million annual savings from £1.2 million investment.
• 500 doctors and 130 secretaries trained after a staged rollout taking 22 months.
• 41.3 million pages scanned which stops 7,000 files per week being hand delivered.
• Innovative scan-on-demand model developed so that only files needed for patients are actually scanned.

Case Study

Papworth Hospital

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Tertiary Trust, Papworth Hospital, installed an EDRM, workflow and eForms solution from CCube Solutions to create an electronic medical records system (EMR). Unlike other Trusts who have digitised patient records, Papworth’s EMR is not concerned with scanning legacy records which is costly, complex and time consuming. The focus has been to concentrate on the patient’s pathway from the moment an individual is referred to the hospital so that referral paperwork and medical notes are indexed, shared and information automatically routed to boost efficiency, reduce costs and enhance patient care.

• The whole project including software, scanners and project management cost under £100,000 plus an annual software licence fee of £13,000. This contrasts with other Trusts who have spent over a £1 million back scanning their libraries.
• Significant reduction in operational costs by removing physical paper records storage and management which cost £200,000 per annum.
• Assists Papworth meet Government targets to see patients within the set timeframe of 18 weeks from GP to final treatment.
• The first deployment of a registration and referral system where letters are scanners and then handled electronically within the trust using workflow.

Case Study

Aneurin Bevan

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Aneurin Bevan is the first health board in NHS Wales to procure an EDRMS and will first focus on scanning and publishing health records, and then move on to digitally capture information from additional sources. The EDRMS will introduce electronic workflow to maximise productivity and increase patient safety and the quality of care.

By integrating the CCube EDM into Aneurin Bevan's current clinical information systems there is significant potential to improve clinical and clinical support processes across the board and ultimately to improve the level of patient care provided.

• First health board in NHS Wales to procure an EDRMS
• Services 21% of the total Welsh population
• CCube Solutions will integrate with the NHS Welsh Clinical Portal
• Cost effective and proven solution to digitising patient records.

Case Study

Aintree University Hospitals

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Like all NHS Trusts, Aintree was struggling to deal with the exponential growth in paper-based records. Administrators were fighting to keep track of individual records stored on 10 miles of shelving and clinicians were having to sort through 1000s of pages of notes to extrapolate quickly and efficiently the knowledge they needed for each individual patient episode.

The Trust’s solution was to award a contract to CCube Solutions to digitise a records library amounting to some 55 million pages of notes and roll out the electronic medical records system Trust-wide. CCube was chosen both because it offered a cost effective solution and was willing to tailor the software to meet the Trust’s needs. The company also had a well-established and successful deployment history and methodology.

• Patient case notes are available when and where the clinician wants to look at them, 24 hours a day, 7 days a week
• Portal technology brings different systems together, with a single, safe point of access
• Improved sharing and collaboration among staff and break down in information silos
• Full audit trails of access to patient data
• Use of eForms and workflows enables standardisation of processes